In class we have been talking a lot about health literacy, and what it means to be literate. We have been adopted the U.S. Departments definition of health literacy for our use, defining health literacy as “the ability to obtain, process, and understand basic health information and services to make appropriate health decisions—is essential to promote healthy people and communities.” In order to have individual level health care it is important that the individual knows what is going no with their own body, can articulate that, and then work with health care advisers to make decisions about their health.
We have looked at a few studies that demonstrate the importance of educating and increasing health literacy. Hindin et al. showed how increasing knowledge in parents about what their children are learning about health from television can have positive health impacts. Horodynski et al. showed how the perception that care-givers have about their own behavior and their toddlers isn’t usually accurate – but with training they can have a more realistic perception. Taken together I think that these articles outline the importance of health literacy. So often people fall into the Gestalt default and become influenced by outside forces without any real consideration of themselves. If we design programs that make them become more conscious of their perceptions and behaviors associated with health than we will be moving them through the stages of change, at least to contemplation and maybe actual behavior change.
The final article for the week about health literacy and patient physician communication plays in perfectly with our previous discussions about audience segmentation as well as channels of communication. This meta-analysis found that differences existed in demographics. Age was one example of a difference they found. This difference was also found by the Department of Health and Human Services. These results call for a shift in the way that doctors think of communicating with their patients. The job of a doctor isn’t necessarily to get someone to understand their disorder/disease, it is to make them better. I think the prevailing pragmatic approach to this is to speak to different patients differently, depending on how health literate they are. Using demographic, psychosocial, and psychographic information a better method of communicating to the individual can arise. Based on these audience segmentation strategies a channel of communication can come out where doctors can be sure to deliver their message effectively. This can include physician-patient conversations and verifying that they understand, but also specified pamphlets or instruction lists.
I think the goal of a health care professional is to increase health and the best way to do that is to design messages and communication encounters that best facilitate health improvement. In a time of such economic hardship, it is important that we treat patients and prevent disorders the most efficient way possible. It is too costly to have to send someone to the hospital a second time because they didn’t understand how to take their medication when they got home. I think that there are real economic consequences that result from the scientific push away from health communication in a way that most benefits the patient.
http://www.kaiserhealthnews.org/Daily-Reports/2012/March/22/Weekend-Reading.aspx